ION Management Group Office

About ION Management Group

Frequently Asked Questions

When should I start looking for a apartment?

As soon as you know that you’re going to move, let us know! We’ll start to send you information on apartments that meet your criteria and move-in date. If you anticipate your move-in date is less than 30 days, rest assured we’ll be able to help match you with the perfect apartment.

Do you offer short term lease?

Yes, short-term leases are available. Please contact our leasing office for details.

Do you accept pets?

Pets are welcomed members of our apartment community and are allowed in most rental buildings. Please note that there are restrictions of certain dog breeds & monthly pet fees will apply.

What is the application process?

We know that searching for an apartment can be stressful, so we’ve made the application process as simple as possible. Once you’ve found an apartment you like complete a application the. After you’ve been pre-approved, you’ll receive an email with further instructions

My application was denied. What can I do?

Acceptance criteria vary from building to building. Contact our leasing office to review your application.

I’ve been approved for an apartment. What are the next steps?

A leasing professional will connect you so that you can sign your lease and pay any administrative fees. You’ll also have the opportunity to schedule an appointment to pick up the keys to your new apartment.